Intensive Care

Saint Luke’s eICU® Center supports ICU coverage for hospitals across the region. A trained critical care physician and a team of critical care nurses and technicians can accurately monitor patients 24 hours a day and respond anywhere within moments.

Saint Luke’s eICU at a glance:

  • Since 2005, we’ve cared for 63,000 critically ill patients
  • Our mortality scores are well below national average
  • We consistently rank No. 1 in patient care and crisis intervention

How does eICU work?
Using computers and sophisticated technology, our multidisciplinary team monitors ICU patients from a centralized, off-site location. Secure, high-speed data lines transmit vital signs, medications, blood test results, X-rays, and other information to Saint Luke's eICU Center in real time.

Our team sees this information exactly as it is seen in the hospital room. Special two-way cameras let our staff examine patients and interact with them and the hospital team.

Our powerful computer systems continuously analyze information and alert our team to possible problems. Other systems contain the latest medical information for diagnosing and treating many ICU conditions. The combination of the nurses and doctors in the hospital ICU and the Saint Luke's eICU team provides the best possible care.

Why are cameras necessary?
Just as a physician sees patients in person, Saint Luke’s eICU physicians and nurses also make rounds to check on patients. To maintain privacy, doctors and nurses use the camera only when necessary to see how patients are doing.

How does the patient’s doctor work with the eICU team?
The patient’s physician and the Saint Luke’s eICU physician discuss medical status and treatment plans daily. Our physicians can make decisions about treatment when the patient’s doctor is not present in the ICU. In all instances, the eICU care team is available to respond to emergent issues as they arise.

Who makes the decisions?
The patient’s physician makes all final decisions regarding the care plan. The eICU physician may modify treatment according to the care plan when the physician is not present in the hospital.

How is private health information protected?
Information is not released to anyone other than those providing medical care. Access to information is limited to those with hospital information. No recording is ever made from either the camera or microphone. Sending patient information to/from Saint Luke's occurs only over secure, private connections. All personnel gain entry to Saint Luke's eICU Center through secured access.