What if I need services beyond the EAP?
Should you need assistance beyond the EAP, your EAP counselor will facilitate a referral to a self-help group, a behavioral Health professional, an attorney, financial planner, physician, hospital or other necessary resource. Once a referral has occurred, the employee is financially responsible for the cost of these services. The EAP counselor will also assist the employee in utilizing their Health insurance plan when necessary. In some cases, utilizing the EAP prior to seeking behavioral Health care through the Healthcare plan may result in enhanced insurance coverage. Check with the EAP first to determine if you are eligible for enhanced coverage.